HRERA to establish a forum to address builder-buyer dispute.

HRERA Announcement

According to HRERA chairman Arun Kumar:

The Haryana Real Estate Regulatory Authority (HRERA) Gurugram bench will soon establish a conciliation forum with developers, independent consultants, and experts to resolve disputes between builders and homebuyers.

The HRERA director met with developers and businesses on Monday.

Kumar said HRERA would endeavour to resolve allottee-developer disputes amicably as most can be resolved via alternative dispute resolution.

Chairman Statement

They want quarterly meetings with developers to hear their views and communicate HRERA, Gurugram's requirements to provide a level playing field for all stakeholders. The HRERA court will address complex or unresolvable issues as usual. The main purpose of RERA is to settle consumer disputes and bring justice. They want to resolve issues so stalled projects can be completed and buyers can close them without losing money.

Another important finding Kumar reached was:

Most of the city's delayed and blocked projects were licensed before HRERA was founded in 2016, and the number would decrease in the future.

Development inquiries included:

Project completion dates and when to consider a project complete. Project registration fees lowered and penalties decoupled from DTCP NOCs.

Arun Kumar said:

RERA legislation will alleviate developer concerns about refunding clients in delayed projects. Further issues raised would be addressed to resolve disagreements. A disgruntled consumer or developer may contact him directly.

Developers have complained about:

The non-consideration of the occupancy certificate for compliance closure and project registration. According to NAREDCO Haryana president Pravin Jain: To encourage open communication and collaboration, industry associations were invited to meet every 3–4 months.

HRERA Gurugram plans to develop a help desk to speed up stakeholder complaint response.